The website www.bins.gr is an online store selling products via the Internet, created and operated by the company under the name Green City Hellas M.E.P.E., based in Ioannina, Dodonis Avenue 9, 45221 and is legally represented, with A.F.M. 800921558 and D.O.Y. IOANNINON, electronic contact address info@bins.gr, telephone service line of the online store: 26510-20206.

The display, presentation, sale, transport-storage, delivery and any return of our products displayed on this website as well as the protection of your personal data and the security of your transactions are governed by these terms of use, which we invite you to read before navigating the online store and making your purchases. Your navigation in the online store as well as the realization of any transaction or communication with our company means your unreserved acceptance of these terms of use. In the event of your disagreement or reservation regarding part or all of these terms and conditions, you can send your relevant e-mail to the email address info@bins.gr before browsing or making the transaction, otherwise the acceptance of all terms by you it is unreserved.

General terms

Our company reserves the right to modify, renew or upgrade at any time and without prior notice to the user/consumer/visitor/member of the online store (in whole or in part): a) part or all of these terms of use, b) part or the all of the content of the online store and c) part or all of the external appearance, structure or composition of the online store as well as its technical specifications. It is your responsibility to read them regularly, as the Terms in force at the time the Agreement is drawn up (as defined below) are also applicable.

Information & Products Provided

Our company is committed to the accuracy, truth and completeness of the information listed in the online store, regarding the identity of the company as well as the transactions provided through the online store. The company, in the context of good faith, is not responsible and is not bound by electronic data entries made by mistake/mistake in common experience and is entitled to correct them whenever it becomes aware of their existence.

Limitation of Liability

Our company, in the context of its transactions from the online store, is not responsible and has no obligation to compensate for any possible damage or loss resulting from the cancellation of orders, from the non-execution or from the delay of their execution, for any reason. It does not guarantee the availability of the products displayed in the online store, but informs the interested customer on the basis of the data kept about the availability or non-availability and undertakes, in the event of a change in these data, to promptly inform the customers of the non-availability in such a case bears no further responsibility. The online store provides the content (eg information, names, photos, illustrations), products and services available through the website "exactly as they are". In no case is the company liable civilly or criminally for any damage (positive, special or consequential, which indicatively and not restrictively, disjunctively and/or cumulatively consists of loss of profits, data, lost profits, monetary satisfaction, etc.) that may suffered by a visitor of the online store or a third party from a cause related to the operation or non-operation and/or the use of the website and/or inability to provide services and/or products and/or information available from it and/or from any non permitted third-party interventions in products and/or services and/or information available through it.

Intellectual property rights

All the content of the online store, including distinctive titles, marks, images, graphics, photos, designs, texts, etc. are the intellectual property of the company and are protected according to the relevant provisions of Greek law, European law and international conventions or intellectual property of third parties for which the company has obtained a license to use for its own exclusive needs and for the operation of the online store. Any copying, transfer or creation of a derivative work based on this content or misleading the public about the real provider of the online store is prohibited. Reproduction, republishing, uploading, communication, dissemination or transmission or any other use of the content in any manner or medium for commercial or other purposes is permitted only with the prior written consent of the company or any other copyright holder. The names, images, logos and distinguishing features listed and describing the online store with the bins.gr trademark or the products or services of the company or third parties, are assets of the company or third parties respectively, protected by the relevant trademark laws. Their use in the online store does not under any circumstances grant a license or right to use them by third parties.

User responsibility

The user/customer agrees and undertakes to use the services, information and data of the online store as provided by law and based on the rules of good faith and commercial ethics. He is obliged not to use the online store with the bins.gr trademark for: 1. Sending, publishing, sending by e-mail or transmitting in other ways any content that is illegal for any reason, causes illegal insult and damage to the company or to any third party or invades the confidentiality or privacy of any person's information. 2. Sending, publishing, sending by e-mail or transmitting in other ways any content that offends users' morals, social values, minors, etc.. 3. Sending, publishing, sending by e-mail or transmitting in other ways any content that users do not have a right to transmit under the law or applicable contracts (such as inside information, proprietary and confidential information obtained or disclosed as part of business relationships or covered in confidentiality agreements); 4. Post, post, email or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright or other proprietary right of any third party. 5. Post, post, email or otherwise transmit any material that contains software viruses or any other codes, files or programs designed to interrupt, damage, destroy or impair the operation of equipment any computer software or hardware. 6. Unintentional or inadvertent violation of applicable laws or regulations. 7. Harassing third parties in any way. 8. Collecting or storing personal data about other users.

Limited license

bins.gr, subject to the terms and conditions set forth herein and all applicable laws and regulations, grants you a non-exclusive, non-transferable, personal, limited right to access, use and present this website and its contents. This license does not transfer title to the Website and its Content and is subject to the following restrictions: (1) you must retain on all copies of the Website and its Content all copyright and other proprietary notices and (2) ) you may not modify the website and its content in any way or reproduce or publicly display, or distribute or otherwise use the website and its content for any public or commercial purpose, except as otherwise permitted by present.

Links to the website www.bins.Gr

The links included in the online store lead to pages of the store or in some cases lead the user to go from it (online store) to websites of third party providers, businesses, etc. These linked websites are not under the control of the company and the company bears no responsibility for the contents of any such website or any link contained in a linked website, or any changes or updates to such websites. The company is not responsible for internet broadcasts or any form of transmission received from any linked website. The company provides these links in its online store, only to facilitate the use of the online store, their use is not mandatory for the visitor/customer and the fact that they are included in the online store does not indicate that the company approves or accepts the content their.

Privacy

The company created this website with the sole purpose of serving their customers. The bins.gr website is simple and friendly to use, while it has been designed to meet the specific needs of each user. In order to best serve you, it is important that you, our customer, understand that you must provide us with certain information related to the processing of your order that is kept by us. This Privacy Statement and the attached Terms and Conditions of Use of this website describe the method of data collection from the bins.gr website, the use of this data by us and the terms and conditions of use of this website. This Privacy Statement refers exclusively to your personal data, which you provide to us during your orders on this website.

Personal data is processed in accordance with the provisions of the General Data Protection Regulation (GDPR 2016/679), any more specific national and European legislation for certain sectors, the currently applicable Greek legislation for the protection of personal data, as well as for the protection of personal data and privacy in the field of electronic communications (Law 3471/2006, as valid) and the decisions of the Personal Data Protection Authority (APDPH)

Generally

The information voluntarily provided by the users of the mentioned website is used by bins.gr, in order for its users to have direct and meaningful communication with the store, to be provided with answers to specific questions they ask and finally to be served and executed their orders. The information that bins.gr collects through the website is intended to measure the number of visitors, to determine customer requirements for more products and to facilitate transactions with the company. bins.gr does not distribute to any other organization or partner that is not connected to bins.gr the electronic addresses, or any other information concerning its users and customers.

Gathering information

bins.gr designed its website so that its users can visit it without having to reveal their identity unless they wish to. Visitors to our website are asked to provide us with their personal data only in the event that they want to order product(s), register on our website and/or send an email to bins.gr.

Use of Information

bins.gr collects four types of information about users: (1) data that the user gives us when registering as a customer, (2) data that the user gives us in order to execute his order from bins.gr, (3) information that the user gives us in contest entries held from time to time, (4) information that the user gives us when logging in through another platform (ios, android, Facebook, Google applications). When filling out any order form on our website, you will be asked for your full name, address, postal code of your area, email address, telephone number, credit card details, payment method for the order. In addition, you may be asked for more specific information, such as shipping and delivery information for an order, billing information or details about an offer you have requested. bins.gr makes use of the information you give us during the electronic submission of the form, in order to contact you regarding (i) the delivery of the order to your place, (ii) to confirm and identify the customer in any necessary case, (iii) for new or alternative products offered by bins.gr, (iv) special offers of bins.gr, (v) activation of telephone or internet service, (vi) receipt of gifts after a competition draw. You have the possibility to choose whether or not you want to receive such communications from bins.gr by sending your request via e-mail to the email address info@bins.gr

Access to Information

Each order processing requires the collection of personal information, to deliver or reserve an order. Also, the use of a credit card, for the charge of which identification documents of the legal owner are required the first and only time, is guaranteed in every case. Any supporting document and document that certifies and declares the identity of the customer remains strictly confidential and is checked only by the responsible department of bins.gr. The provision of your personal data on your part means that you consent to this data being used by bins.gr employees for the reasons mentioned above. bins.gr requires its employees and the maintainers of its website to provide its user-clients with the level of security mentioned in this Privacy Statement. In no other case can bins.gr share your personal information with others without your prior consent, unless this is required through legal channels. Please note that under certain conditions permitted or required by law or court order, the collection, use and disclosure of your personal data collected online without your prior consent (for example in case of court order).

Cookies

bins.gr has the possibility to use cookies as part of the facilitation and operation of the services through its website. Cookies are small files (text files), which are sent and stored on the user's computer, allowing websites such as bins.gr to function smoothly and without technical anomalies, to collect multiple user options, to recognize frequent users , to facilitate their access to it, and to collect data to improve the content of the website. Cookies do not cause damage to users' computers or to the files stored on them. We use cookies to provide you with information and to process your orders, while they are automatically deleted each time you leave the site. You must keep in mind that cookies are absolutely necessary in order for the www.bins.gr website to function properly and smoothly.

More about the cookies 

Correcting, Amending or Deleting Information

bins.gr allows its users to correct, change, complete or delete data and information submitted to bins.gr. If you choose to delete information, bins.gr will act to delete this information from its files immediately. For the protection and security of the user, bins.gr will try to make sure that the person making the changes is indeed the same person as the user. To access, change or delete your personal data, to report problems regarding the operation of the website or to ask any question contact bins.gr via www.bins.gr or via e-mail at address info@ bins.gr. Changing or correcting your personal data can also be done via the bins.gr registration page. Please note that we will do our best to protect your personal data, but protecting your password on our website is also up to you.

Secure Transactions

bins.gr is committed to ensuring the security and integrity of the data it collects about its website users. bins.gr has adopted procedures that protect the personal data that users submit to its website or provide to it by any other means (e.g. by telephone). These procedures protect user data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to ensure that this information is accurate and used correctly. Your connection to it is secure because it uses SSL-256bit (Secure Socket Layer) technology. SSL technology relies on a key code to encrypt data before it is sent over the (SSL) connection. The security control between the data and the Server is based on the unique key code, ensuring the integrity of the communication. The browsers Netscape Navigator, Internet Explorer, Mozilla Firefox, Opera, Safari support the SSL protocol and it is recommended to use them to connect to the bins.gr website.

Periodic Changes

bins.gr is constantly expanding, updating and improving its website, and the related products and services, and will also update this policy. We recommend that you read this procedure at regular intervals, in order to be informed of any changes in the content of this personal data protection policy. This policy will be amended from time to time without prior notice to users.

Acceptance of the Privacy Protection Procedures implemented by bins.Gr

If you use this website, you accept and agree to this Privacy Statement as well as to the terms and conditions of use of the website that have been announced through it.

Returns Policy

You have the right to request a "refund" and to return the products, strictly within the period of fourteen (14) days from the day of receipt of the order.

In this case, you are responsible for:
• The costs of transporting the products
The procedure followed is as follows:
1.For purchases from www.bins.gr. notify by email at info@bins.gr or by phone at 26510 20206 within the above deadline.
2. You will then be sent the special "refund" form which you will fill out.
3. Send the above document completed by email to info@bins.gr.

Necessary conditions for your application to be accepted are that each product to be returned must:
1. It is in its original perfect condition, undamaged and unused, in its packaging.
2. It has been received, checked and approved by the company.
3. Must be accompanied by the original receipt and all other purchase documents.

In the event that the above conditions are met, we are obliged to refund the price you have paid within 30 calendar days from the date of receipt of the return order.

When receiving the product, we recommend that you personally check the delivered product and confirm that its packaging remains intact.

Product returns due to delivery error

In all cases in which other than the sold items are delivered, by type or quantity, or a feature that has previously been agreed in writing with the company is missing, the customer returns the products to be checked and the error determined. In this case, the costs of returning the products to the company as well as the costs of re-promotion to the customer are borne by the company as long as the method of return proposed by the company is followed.

Returns of defective products

In the event that the item is found to have a manufacturing defect, as long as this is confirmed by the authorized repairer who provides the guarantee of good operation or in the event that the company itself directly provides the guarantee of good operation, the following shall apply:

• The return of the product to be replaced should be made together with all the documents that accompanied the product (e.g. DAT, Retail Receipt, etc.) and its complete packaging. If it is a defect found later after delivery and the packaging is not there, or also if the product packaging was received by the distributors when the item was delivered, product packaging is not required.
• The return of the products will be carried out either by personnel and means of transport of the company or by courier. In the case of returns via courier, the customer bears the shipping costs to the company and the company bears the shipping costs of the replaced or repaired product.
• After the return of the products, the defect reported by the customer is checked and then he is contacted to inform him about the results of the check.
• As soon as the defect is established, the product is repaired or replaced, otherwise the transaction is canceled in the event that the product cannot be repaired in a reasonable time and the company cannot find another product with similar or better characteristics or equivalent value for the replacement . In case of cancellation of the transaction, the refund of the initial purchase is made in the same way as the customer's initial payment to the company was made.
• In particular, in the event of a charge via credit card, the company will be obliged to inform the issuing bank of the cancellation of the transaction and the bank will then carry out any act provided for on the basis of the contract it has drawn up with the customer without the company's liability anymore . Following this information, the company does not bear any responsibility for the time and method of execution of the offsetting, which is regulated by the aforesaid contract. In the case of cash payment, if the customer had chosen the "pick up from the store" option, it will be done by returning his money to him from any store in the company's network. In case of payment by bank transfer, a reverse bank transfer will be made from the company's accounts to the customer.
• In the event that the products are returned damaged or incomplete, the Online Store has the right to request compensation from the customer, the amount of which will be determined by the condition of the products and to proceed unilaterally and without others to a total or partial offset of this claim against the customer.

Returns of products, which are considered defective on delivery (DOA)

The return of the products, which are considered defective on delivery (DOA) will be accepted within seven (7) calendar days from their delivery to the customer. At the same time, the product must be undamaged and have all the original documents that accompanied the product (e.g. VAT number, Retail Address, etc.) and its complete packaging. In these cases the following applies:

• The product is received and checked to determine the defect reported by the customer.
• Provided that these have been previously received and checked by the company, the item will be replaced with a similar new one, or in case of non-availability with another new product of the same quality and price, otherwise in the event that the customer does not wish for a replacement, a replacement will be made refund of the original purchase to the customer. The refund is made in the same way as the customer's original payment to the company was made.
• In particular, in the event of a charge via credit card, the company will be obliged to inform the issuing bank of the cancellation of the transaction and the bank will then carry out any act provided for on the basis of the contract it has drawn up with the customer without the company's liability anymore . Following this information, the company does not bear any responsibility for the time and method of execution of the offsetting, which is regulated by the aforesaid contract. In the case of cash payment, if the customer had chosen the "pick up from the store" option, it will be done by returning his money to him from any store in the company's network. In case of payment by bank transfer, a reverse bank transfer will be made from the company's accounts to the customer.
• Shipping costs for both returning the products to the company and reshipping the replaced product to the customer are borne by the company.
• In the event that the products are returned damaged or incomplete, the Online Store has the right to request compensation from the customer, the amount of which will be determined by the condition of the products and to proceed unilaterally and without others to a total or partial offset of this claim against the customer.

Order cancellation:

The order can be canceled in the following two cases:

1. Before completing the order

During the online ordering process, you can go to "My Shopping Cart" and click on the "X" (Delete) icon.

2. After completing and BEFORE shipping* the order

You can call 26510 20206 to cancel the order. *The shipping date will be communicated to you in the informational email you will receive.

Complaint through the electronic dispute resolution platform:

In accordance with Directive 2013/11/EC, which was incorporated in Greece with Decree-Law 70330/2015, the possibility of electronic resolution of consumer disputes with the Alternative Dispute Resolution (ADR) process throughout the European Union is now provided for. If the customer has the status of a consumer (i.e. a natural person acting in a non-professional capacity) and has any problem with a purchase made from our Website, he can initiate the ADR procedure through the single EU-wide platform for electronic dispute resolution (platform HED) available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage

Payment methods

When completing your order you will be asked to choose the payment method you wish. The possible selection methods are:

Payment by Credit or Debit card

Our company in collaboration with ATTICA BANK has ensured you the possibility to pay your order with your Credit or Debit card directly and safely in the protected environment of ATTICA BANK. You can use any bank's card for your transaction. Your credit card transaction details only stay in the ATTICA BANK environment and are not transferred, nor are they involved in security issues with the system. The approval or rejection message of the transaction received in the Bank's environment is also the valid one. Then you are transferred to our site.

By deposit to our bank account

EUROBANK: IBAN: GR9702602700000590201714554

BENEFICIARY: Green City Hellas M.E.P.E.

Caution: In the reason for the deposit, it is essential and necessary to state the NAME you have given in the order (electronic or telephone order) or the ORDER NUMBER found in the confirmation email (electronic order). In case of lack of justification or different justification or justification from ATM you should contact us to avoid mistakes, delays or anything else. In the event of incorrect order-deposit matching due to incomplete or inaccurate reasoning, we bear no responsibility.

Payment in our store

Receive the products you ordered from our store and pay for them in any way you wish!

Shipping methods

The products are sent by courier or transport companies depending on the volume of the products. 

Charges – Transportation